FAQs
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Can volunteers swap assignments with other volunteers ?
Yes, volunteers can swap assignments with other volunteers who have the same skills. This option can be disabled for each workgroup. -
What if I prefer to create schedules manually, does the application allow that ?
Yes, although we certainly hope you try the automated scheduling feature, the application is designed to also allow organizers to create schedules manually. -
I have very little time to learn a new application and complete the initial data entry, do you offer help for the initial setup ?
yes, we are available to help in anyway possible. If you are unsure of how to get started or just simply need help to begin, please contact us. -
Do you offer technical support ?
Absolutely, we are available by e-mail. Most inquiries are responded to within 24-48 hours. -
Do you have a demo account I can use to evaluate the application ?
Yes, you will need to register, create an organization and a location in order to see the create demo option. Clicking on the ‘Activate DEMO’ button on the ‘Manage Location’ page sets up a demo with test users, activity, and workgroup. The demo creates schedules for a 4 week period. -
What do your users mostly complain about concerning the application; and how are you addressing those issues ?
The complexity of the initial setup and user interface. The application is packed with many features and built to be very flexible for different organization types. As a result, completing the initial setup requires a few steps. We are here to help throughout the process. In some cases, admins have sent us the necessary details so that we can setup […] -
What makes churchscheduling.com different from other scheduling apps ?
In a word, ‘Automation’; while most apps require organizers to log in to schedule and notify the needed volunteers for each activity/event, the churchscheduling.com app automatically schedules the appropriate volunteers and then sends email/text notifications days before the event date. Additionally, the app automatically finds substitutes when volunteers decline assignments. -
How can this be free ?
There is a major need for this type of application in churches and non-profits. Unfortunately, many of those organizations cannot afford to make a monthly or annual payment commitment. Making the application free allows ALL organizations to use this application. We just ask those who are able to afford it, to consider making donations of any amount to help […] -
Will I have to pay anything ?
No, the application is completely FREE. We just ask for donations of any amount if you find it beneficial for your organization.